We Know What's at Stake
AI-powered dunning means navigating financial data, customer relationships, and a web of European regulations. We're building for that complexity from day one.
Every Word, Auditable
When AI contacts your customers about money, accountability is non-negotiable. Every call transcribed, every message logged, every escalation decision recorded with a full audit trail.
You Stay in Control
Your rules, your tone, your limits. Set escalation logic, contact frequency, and calling hours. Override any decision at any point. AI handles the scale; your team holds the reins.
Your Brand, Your Relationship
Calls are made as your company, in your voice. Your customers hear your name and feel your tone, not a faceless third party. No collections agency stigma.
Humans Approve, AI Executes
Emma handles conversations, but financial decisions need your sign-off. Payment plans, deadline extensions, and settlement offers are proposed by AI and approved by your team. Emma can never commit to terms you haven't authorized.
Frequently Asked Questions
Everything you need to know about Dunwise.